Towards the end of last year, we surveyed our clients to understand what is working well in our organisation and what improvements we should make. As a result, we have incorporated some enhancements to some of our communications and processes.
We are happy to say, our clients value our nurses and admin staff and find them courteous, professional and are pleased that their privacy is respected.
Some of the feedback we had from our clients include:
“The nurses are professional in their attention but also bring good cheer which must be especially precious to patients who live alone”.
”I am very happy with the care and support given by the nurse”.
Thank you to all our nursing clients who provided their feedback. We value honest and continual feedback from all our clients.
If you have any comments or suggestions on our services, please do not hesitate to contact us at firstname.lastname@example.org.